Shipping Policy
Thank you for visiting and shopping at Inboard Diesels.
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Domestic Shipping Policy
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Shipment processing time
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All orders are processed within 2–3 business days of receipt. Orders are not processed or shipped from Friday, 12 pm EST through Sunday, or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email or phone.
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Shipping rates and delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
We use Royal Mail for domestic shipping up to 20kg.
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Size Weight up to and including Tracked 48
Small parcel* 2kg £3.29
Medium parcel* 2kg £4.99
Medium parcel* 10kg £6.49
Medium parcel* 20kg £9.99
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For UK mainland pallet delivery we will check best rates with carriers
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Shipment Confirmation and Order Tracking
You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.
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Customs, Duties, and Taxes
Inboard Diesels is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility (including tariffs, taxes, and other costs).
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Damages
Inboard Diesels is not liable for any products damaged or lost during shipping. If you
received your order damaged, please file a claim with the shipment carrier. Save all packaging materials and damaged goods before filing a claim.
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International Shipping Policy
We deliver worldwide. Please contact us for details.
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Incorrect Shipping Addresses and Refused Delivery
Inboard Diesels will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.
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Missing or Stolen Shipments
If you didn't receive your order, but the shipping carrier has reported that it was delivered, please let us know as soon as possible:
Call +44 7882868189
Or alert us at inboard.diesels@gmail.com
We will file a claim with the shipping carrier. Local law enforcement will be involved. We will replace or refund your order when the investigation is complete. Allow up to 21 days for the investigation.